BASE / Services / Operations

Operations

We offer skilled operations for Veeva Vault

We deliver operations–full-services, including system management, compliance, configuration, and technical support so you can focus on your business.

For more information, please click click here to watch a short introduction video about BASE Operations.

Operations in short

System Management

Level 2 support

Compliance​

Configuration​

BASE Operations

Full Veeva Vault Operations by competent consultants

Many customers say that they are not IT companies but pharma companies – we want to enable them to stay that way. 

The BASE Operations Team secure highly competent operations of Veeva Vault for our customers. 

We offer a range of services within operation setup as well as interim and continuous operations to enable our customers to focus on their business. We provide full stack support covering system management, Level 2 support, compliance, change/release, and configuration. This is done by our skilled Veeva, GAMP, SAFe, and ITIL certified consultants. 

We are partnered up with Veeva Managed Services and Veeva Product support, so you can always get the service you need without paying extra.  

Should you need it, we can also help you getting all your operations processes in place and ready for go-live no matter if you are into ITIL, agile or DevOps.  

Why you should choose BASE Operations

We can ensure a full operations setup, beyond solving technical issues

We know how to handle GxPsystems and respect the local QMS to get the job done

We know Vault and can share experiences and knowledge gains

We know the Veeva beat and how to plan for the future releases 

We let you focus on your core business

Operations

Would you like to know more ?

Reach out to Christoffer Dahl Vittrup

Head of Operations

Christoffer Dahl Vittrup