Senior Consultant Medical Operations

The life sciences industry plays a significant role in advancing healthcare and improving the quality of life – in many cases, saving millions of lives globally. At BASE life science, this is the motivation for everything we do, aimed at pushing boundaries, seeking excellence, and making a lasting difference through consulting expertise and data-driven solutions.

 

Who is BASE life science?

Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry.

From our headquarters in Denmark and offices in France, Germany, Italy, Spain, Switzerland, the United Kingdom, and the United States of America, we serve customers across the globe. With a deep understanding of the life sciences industry, we work hand in hand with customers to identify, develop, and implement strategic initiatives that drive growth, efficiency, and overall success through tailored solutions.

Our partnership with industry-leading solution providers, including Veeva, Salesforce, IQVIA, Benchling, and MediSpend ensures that our clients harness the full potential of the most innovative solutions on the market.

 

About the role

As a Senior Consultant in Medical Operations with BASE life science, you will be a crucial part of ensuring our clients achieve the ROI on their technology investments. You will provide post-implementation support for operations setup to ongoing operations. In addition, you will bring your operational expert knowledge to BASE internally as well as to our clients, providing valuable insights and strategies to optimize processes and ensure the highest level of operational efficiency. Your expertise will be instrumental in driving the success of our clients and achieving our organizational goals.

As a Senior Consultant your responsibilities include:

• Identification and implementation of process optimizations supporting systems.
• Coordination, gathering, and elicitation of process and technology changes required by:
  • the field medical user community
  • the medical information user community
• Business administration of field medical, medical information, and content management systems (day-to-day MDM management, user management, and system administration to support the end user community).
• Business ownership of SOP updates and periodic system reviews.

We offer this position in the United States.

 

What makes you the best person for this job?

You understand the business processes of life science operations in the context of the supporting data and systems. You are prideful in being an SME and enjoy the role of key contributor in the service and support of business operations. Being a collaborator in a high-performing team is a desire, and yet you are capable of operating independently when needed. Ideally, you are experienced in support of the Veeva commercial suite.

On top of this, you have the following competences:

• 2+ years of business administration experience of systems such as Vault Medical CRM and Vault PromoMats (User management, security profile, territory management) supporting the field medical and medical information teams.
• 2+ years of experience serving as business operations lead and/or business operations owner.
• Good business knowledge of HCP engagement and Medical Information processes.
• Strong project management and coordination skills, liaising with IT teams and business stakeholders.

It will be a plus if you have these additional capabilities:

• Business Subject Matter Expert in Commercial life sciences.
• Knowledge of other medical affairs processes and systems.
• Knowledge of GxP validation process.
• Vault Align experience.

 

What makes us the best employer for you?

BASE life science has been recognized as an outstanding workplace, earning us the Great Place To Work certification in Denmark, France, Germany, Italy, Spain, Switzerland, and the United Kingdom.

We are proud to represent 35+ nationalities among our colleagues, and firmly believe in the power of diverse perspectives and characteristics to drive truly innovative solutions and achieving excellence.

At the heart of our organization lies a foundation grounded in five core values: team spirit, trust, openness, ambition, and execution. We cultivate an environment that champions flexibility, placing confidence in our employees to successfully complete tasks while upholding a healthy work-life balance. Additionally, we place significance in cross-functional collaboration, where niche skills and specialisms are valued and challenging the status quo is encouraged.

Additionally, we offer you:

• Health insurance.
• Remote work friendliness.
• Ongoing learning and development.
• Flexible schedules to fit your work to your routine.
• Contributions to physical, social, and emotional health.
• Home office setup with laptop and other electronic devices.
• The chance to help make a difference for patients around the world.

 

Interested?

If you find this position intriguing, don’t delay—submit your application at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application.