Veeva Vault RIM Consultant

The life sciences industry plays a significant role in advancing healthcare and improving the quality of life – in many cases, saving millions of lives globally. At BASE life science, this is the motivation for everything we do, aimed at pushing boundaries, seeking excellence, and making a lasting difference through consulting expertise and data-driven solutions.

 

Who is BASE life science?

Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry Implementation Support – Data/Content Migration.

From our headquarters in Denmark and offices in France, Germany, Italy, Spain, Switzerland, the United Kingdom, and the United States of America, we serve customers across the globe. With a deep understanding of the life sciences industry, we work hand in hand with customers to identify, develop, and implement strategic initiatives that drive growth, efficiency, and overall success through tailored solutions.

Our partnership with industry-leading solution providers, including Veeva, Salesforce, IQVIA, Benchling, and MediSpend ensures that our clients harness the full potential of the most innovative solutions on the market.

 

About the role

We are seeking a highly skilled IT Senior Consultant with expertise in the Pharmaceutical and/or Med Tech industry to join our System Operations team as Veeva RIM Specialist. The successful candidate will be responsible for providing post-implementation consultancy, designing, implementing and supporting technology solutions, L2 support, and ensuring optimal performance of Veeva RIM vaults.  While RIM will be your primary focus, you will have the opportunity to expand your support to other R&D IT systems such as Veeva Quality, QMS, Vault Training and Clinical). This role requires a deep understanding of pharmaceutical and medical device processes, regulatory requirements, and advanced IT knowledge to support our business objectives and optimize our IT infrastructure.

As a Senior Consultant your responsibilities include:

• Provide expert advice and support post-implementation of Veeva RIM, ensuring it aligns with business goals and regulatory requirements.
• Offer L2 support for RIM submissions and registrations, resolving complex issues promptly.
• Act as RIM Admin on behalf of the client.
• Develop and maintain documentation for IT processes and systems.
• Conduct thorough assessments to identify system inefficiencies and recommend improvements.
• Lead initiatives to optimize IT solutions, ensuring they meet evolving business and regulatory needs.
• Stay updated with the latest advancements in IT, pharmaceuticals and medical devices.
• Work closely with Business stakeholders to refine the backlog and complete risk and impact assessments.
• Support migrations and integrations to the RIM vault using loader sheets and the Veeva API.
• Build and maintain reports and dashboards.
• Oversee the change and release management processes.

 

We offer this position in the USA to support the East Coast client hours.

 

What makes you the best person for this job?

The ideal candidate for the Veeva Vault RIM Consultant position is an experienced IT professional with a robust background in managing Veeva RIM systems.
They are adept at troubleshooting complex issues, providing expert post-implementation support, and optimizing Veeva systems to enhance business operations. Excellent problem-solving skills, strong communication abilities, and the capacity to collaborate effectively with cross-functional teams is essential. Certifications in IT and project management, along with a proactive approach to continuous improvement and innovation, complete the profile of the ideal candidate.

On top of this, you have the following competences:

• Bachelor’s degree in computer science, Information Technology, or a related field. Advanced degree preferred.
• 5 years experiences with cloud computing, customer interaction and data analytics in a pharma or medical device context.
• Exceptional communication and interpersonal skills.
• Strong communication skills in English, both written and verbal.
• Proficiency in IT systems, with at least 3 years’ experience in configuring Veeva RIM systems.
• Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.
• Strong sense of responsibility to complete task under time constraints.
• Self-driven.

It will be a plus if you have these additional capabilities:

• Proficiency in other Veeva R&D systems (e.g. QD, QMS, VT, CTMS, CDMS).
• Foreign language knowledge (in addition to English).
• Proven experience as an IT consultant in the pharmaceutical or medical device industry (GxP).
• Strong project management skills with a track record of delivering successful IT projects, preferably with some Agile experience.
• Best practices in IT service management (ITIL).
• Veeva RIM certification in regulatory admin.

 

What makes us the best employer for you?

BASE life science has been recognized as an outstanding workplace, earning us the Great Place To Work certification in Spain, Germany, Switzerland, United States and the United Kingdom.

We are proud to represent 35+ nationalities among our colleagues, and firmly believe in the power of diverse perspectives and characteristics to drive truly innovative solutions and achieving excellence.

At the heart of our organization lies a foundation grounded in five core values: team spirit, trust, openness, ambition, and execution. We cultivate an environment that champions flexibility, placing confidence in our employees to successfully complete tasks while upholding a healthy work-life balance. Additionally, we place significance in cross-functional collaboration, where niche skills and specialisms are valued and challenging the status quo is encouraged.

 

Additionally, we offer you:

• Health insurance
• Remote work friendliness
• Ongoing learning and development
• Flexible schedules to fit your work to your routine
• Contributions to physical, social, and emotional health
• Home office setup with laptop and other electronic devices
• The chance to help make a difference for patients around the world

 

Interested?

If you find this position intriguing, don’t delay—submit your application in English at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application.

By submitting your application, you consent to the processing of your personal data by BASE life science for the purposes of recruitment and selection. This includes the collection, storage, and use of your personal data as outlined in our Privacy Policy.